Term and Conditions

Welcome to Our Magical World!

Hello wonderful dreamer! Welcome to Fauna Store, your destination for magical kigurumi sleepwear and accessories. These Terms and Conditions outline the rules and regulations for using our website and purchasing our delightful products. By accessing our site and making a purchase, you agree to these terms. We’re committed to making your experience as comfortable and joyful as wearing our adorable animal outfits!

Website Usage

Eligibility

To use our website and make purchases, you must be at least 18 years old or have parental consent. Our products are available to customers worldwide, though we currently cannot ship to some remote areas and parts of Asia.

Account Responsibility

If you create an account with us, you’re responsible for maintaining the confidentiality of your account information and password. Please notify us immediately of any unauthorized use of your account.

Products and Services

Product Descriptions

We offer a magical collection including:

• Animal Kigurumi sleepwear for kids and adults
• Character-themed outfits
• X-Tall sizes for our taller dreamers
• Beautiful jewelry (pendants, necklaces, bracelets)
• Specialty items like Rubs & Sauces, Smokers, and Trailer Pits
• LSG Merchandise and gift sets

Product Availability

All products are subject to availability. While we strive to maintain adequate stock, occasionally items may sell out. In such cases, we’ll notify you promptly and offer alternatives or refunds.

Ordering and Payment

Placing Orders

When you place an order, you’re making an offer to purchase which we accept by processing your payment and shipping your items. We typically process orders within 1-2 business days after payment confirmation.

Payment Methods

We happily accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

Pricing and Currency

All prices are listed in US dollars. While we strive for accuracy, if we discover an error in pricing, we’ll contact you before processing your order.

Shipping and Delivery

Shipping Methods

We offer two shipping options to make your magical package journey smooth:

• Standard Shipping – $12.95 via DHL or FedEx (10-15 business days after shipping)
• Free Shipping – Available on orders over $50 via EMS (15-25 business days after shipping)

Delivery Expectations

Delivery times may vary during holidays or due to customs processing. International customers are responsible for any customs fees or import taxes. You’ll receive a tracking number once your order ships so you can follow your magical package!

Risk of Loss

All items purchased from Fauna Store are made pursuant to a shipment contract. The risk of loss and title for such items pass to you upon our delivery to the carrier.

Returns and Exchanges

Return Policy

We want you to be completely delighted with your magical kigurumi sleepwear! If something isn’t quite right, we’re here to help.

• Return Window: 15 days from when you receive your package
• Condition Requirements: Items must be unworn, unwashed, and in original packaging with all tags attached
• Return Shipping: Customers are responsible for return shipping costs unless we made an error

Exchange Policy

We’re happy to exchange items for a different size or color, subject to availability. If the item you want is out of stock, we’ll process a refund instead.

Refund Process

Once we process your return, refunds will be issued to your original payment method within 5-7 business days. Original shipping costs are non-refundable.

Intellectual Property

All content on this website, including images, text, designs, and logos, is the property of Fauna Store and protected by copyright laws. Our magical animal designs and character outfits are created with love and care – please respect our creative work.

You may not use our intellectual property without prior written consent from Fauna Store. This includes reproducing, distributing, or creating derivative works from our designs.

Limitation of Liability

Fauna Store shall not be liable for any indirect, incidental, special, consequential or punitive damages resulting from your use of our website or products. Our total liability to you for all claims related to our website and products shall not exceed the amount you paid for the products in question.

We strive to provide accurate product descriptions and images, but we cannot guarantee that your computer monitor’s display of any color will be accurate.

User Responsibilities

Accurate Information

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

Prohibited Uses

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of our website, violate any laws in your jurisdiction.

Product Care

Please follow care instructions provided with your kigurumi to maintain its magical quality and longevity.

Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy explains how we collect, use, and protect your data. By using our site, you consent to such processing.

Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated revision date. Continued use of our website after changes constitutes acceptance of the new terms.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States and the State of Arizona, without regard to its conflict of law provisions.

Contact Information

Our friendly customer service team is here to assist you with any questions about these Terms and Conditions: