Welcome to Fauna Store’s delivery information page! We know you’re excited to receive your magical sleepwear and start your cozy adventures, so we’ve created this comprehensive guide to help you understand our shipping process.

Our Shipping Promise

At Fauna Store, we believe the magic shouldn’t stop at checkout. That’s why we’re committed to getting your character-inspired kigurumi and sleepwear to your doorstep as quickly and reliably as possible, no matter where your adventures take you!

Processing Time: All orders are processed within 1-2 business days from our Tucson, Arizona headquarters. Each piece is carefully inspected and lovingly packaged with the same attention we’d give our own family.

Shipping Options

We offer two convenient shipping methods to suit your needs:

🚀 Standard Shipping – $12.95

Perfect for when you can’t wait to start your cozy adventures!

  • Carriers: DHL or FedEx
  • Delivery Time: 10-15 days after shipping
  • Reliable tracking and insurance included
  • Available worldwide (excluding some remote areas in Asia)

🎁 Free Shipping

Because we believe magical sleepwear should be accessible to everyone!

  • Available on orders of $50 or more
  • Carrier: EMS
  • Delivery Time: 15-25 days after shipping
  • Perfect for planning ahead or combining family orders

Shipping Destinations

We’re proud to ship our magical sleepwear to dreamers around the world! Currently, we deliver to most countries with the exception of some remote areas in Asia and a few other remote locations. During checkout, our system will automatically verify if we can deliver to your address.

Tracking Your Order

Once your order ships, you’ll receive a confirmation email with your tracking number. You can follow your package’s journey from our cozy headquarters in Tucson all the way to your doorstep!

International Considerations

For our international dreamers, please note:

  • Customs duties and taxes are the responsibility of the recipient
  • Delivery times may vary during holiday seasons or due to local customs processing
  • All packages include necessary customs documentation

Our Global Family Promise: While we’ve grown from our small Tucson beginnings, we still handle every international order with the same care we’d give our neighbors. You’re part of our global family of dreamers!

Need Help?

If you have any questions about delivery or need assistance with your order, our friendly customer service team is here to help! Contact us at [email protected].

Thank you for choosing Fauna Store – where we deliver not just sleepwear, but magical experiences wrapped in comfort and imagination!